The Airhead platform has continued to be stable for some time now so the incident is now closed.
Posted Jun 04, 2018 - 21:51 BST
Identified
We have contacted our cloud service provider due to latency being experienced with web traffic. We will provide updates as we receive them.
Posted Jun 03, 2018 - 11:09 BST
Investigating
We are aware that some customers are experiencing intermittent timeouts when accessing Airhead. We are looking into the problem and hope to have it resolved soon.
Posted Jun 03, 2018 - 10:21 BST
This incident affected: Single Sign On, LaunchPads, and FlightDecks.