Sign in to Airhead with Groupcall IDaaS not working for some users

Incident Report for Airhead -

Resolved

IDaaS sign in to Airhead has been stable for several hours now. Closing incident.

Posted Jan 29, 2016 - 12:09 GMT

Monitoring

Groupcall have fixed the sign in issue and access is fully restored. We will continue to monitor.

Posted Jan 29, 2016 - 09:54 GMT

Identified

We are working with Groupcall on an issue that is preventing some IDaaS users from logging into Airhead. We expect to have an update shortly.

Posted Jan 29, 2016 - 09:48 GMT