Intermittent log on errors

Incident Report for Airhead -

Resolved

There have been no further recurrences of logon failures. Closing incident.

Posted Jun 22, 2018 - 18:15 BST

Monitoring

We have implemented a fix and the issue is resolved. We will continue to monitor.

Posted Jun 22, 2018 - 16:24 BST

Identified

We have identified an issue with our login service and are actively attempting a fix.

Posted Jun 22, 2018 - 16:17 BST

Investigating

We are currently investigating reports of log on errors for some customers. We are investigating the issue and hope to have an update soon.

Posted Jun 22, 2018 - 15:51 BST

This incident affected: Single Sign On.